+1 (646) 212-2344
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+1 (646) 212-2344
Free standard shipping on orders over $45 net
Privacy Policy
Last Updated: Sep 18, 2025
At Maven24 Digital, your privacy matters to us. We are committed to respecting and protecting the personal information you share with us when you visit our website, create an account, or purchase from our store. This Privacy Policy explains in detail how we collect, use, store, share, and secure your information. By continuing to use our website and services, you consent to the practices outlined here.
Information We Collect
We may collect several types of information to provide you with a smooth shopping experience and to improve our services. This includes information you provide directly, such as your name, email address, phone number, shipping and billing addresses, and payment details. When you make a purchase, your payment is securely processed through Stripe, and we do not store your complete credit card details. We also collect information automatically, including your IP address, device type, browser information, geographic location, referral website, pages visited, and time spent on our site. Additionally, we may collect data from cookies, pixels, and other tracking tools to understand browsing behavior and tailor content to your preferences.
Categories of Personal Data Collected
To be transparent, the personal data we collect generally falls into the following categories:
Identifiers: name, email, phone, address, account credentials.
Payment Information: processed via Stripe, not stored on our servers.
Commercial Information: purchase history, saved items, returns, and preferences.
Internet Activity: browsing patterns, IP address, and device data.
Geolocation Data: approximate location inferred from IP address.
Marketing Preferences: your opt-in or opt-out choices for communications.
How We Use Your Information
Your data is used to process orders, confirm payments, ship products, and provide customer support. We also use your information to personalize your shopping experience, suggest relevant products, and keep you informed of promotions and updates if you have opted in. Furthermore, we analyze aggregated data to understand customer behavior, improve website performance, prevent fraud, and comply with legal obligations. Information collected automatically through cookies may also be used for advertising, remarketing, and analytics purposes to better align our products with your interests.
Communication and Marketing
When you opt in by signing up for newsletters, completing forms, or creating an account, you consent to receive promotional messages from Maven24 Digital. These may include product updates, sales notifications, or special offers. You have the right to unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. However, you will still receive essential service-related communications such as order confirmations, invoices, and important account updates.
Information Sharing
We never sell or rent your personal data. We may share your information with trusted service providers who help us operate our store, including Stripe for payment processing, shipping carriers for delivery, IT support providers, fraud prevention tools, and analytics or marketing partners. Each provider only receives the minimum necessary information to perform their duties and must comply with applicable data protection laws. In limited circumstances, we may disclose information if required to comply with legal obligations, enforce our Terms & Conditions, or protect the rights, safety, and property of Maven24 Digital, our customers, or others.
Cookies, Analytics, and Tracking
Our website uses cookies and similar technologies to enhance functionality, analyze site traffic, and deliver personalized advertising. Essential cookies are necessary for website performance, while analytical cookies (such as Google Analytics) help us understand user behavior. Marketing cookies may be used for remarketing campaigns, so that ads for Maven24 Digital may appear on other websites you visit. You can manage or disable cookies through your browser settings, but certain parts of our site may not function correctly if you do so.
Data Security
We take data protection seriously and use administrative, technical, and physical measures to safeguard your information. Transactions are encrypted via SSL technology, and payments are handled through Stripe. While we strive to protect your personal data, no online system is 100% secure, and we cannot guarantee absolute protection. In the event of a data breach, we will notify affected customers in compliance with applicable laws.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, such as completing transactions, complying with legal requirements, resolving disputes, and enforcing agreements. Once data is no longer needed, we securely delete or anonymize it.
International Transfers
If you are located outside the United States, please note that your data will be transferred to and stored in the U.S., where privacy laws may differ from those in your jurisdiction. By using our website and services, you consent to this transfer and storage.
Your Rights and Choices
You have the right to request access to the personal information we hold about you, to correct inaccuracies, and to request deletion of your data, subject to legal or contractual requirements. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, to opt out of the sale of data (which we do not engage in), and to equal service regardless of exercising privacy rights. To exercise your rights, please contact us using the details below.
Children’s Privacy
Maven24 Digital does not knowingly collect or solicit personal data from children under thirteen (13) years of age. If we discover that we have inadvertently collected information from a child, we will delete it promptly. Parents or guardians who believe their child has provided information should contact us immediately.
Third-Party Links
Our website may include links to third-party websites for your convenience, such as social media platforms, partner services, or reference materials. We are not responsible for the privacy practices or content of external sites, and we encourage you to review their privacy policies before providing any personal information.
Changes to Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our business, legal obligations, or technological practices. Updates will be posted on this page with a new “Last Updated” date, and material changes may be communicated to you by email or website notice. Continued use of our site after such changes constitutes acceptance of the revised Policy.
Dispute Resolution
In the unlikely event of a dispute regarding this Privacy Policy or the handling of your personal data, you agree to first attempt resolution by contacting us directly. If resolution cannot be reached, disputes will be governed by the laws of the United States and the state of New York, and must be brought in the appropriate courts of that jurisdiction.
Contact
If you have questions about this Privacy Policy, your personal information, or your rights, please email us at [email protected].
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